405 East 1st Street, Milan, Illinois 61264, United States
2023 Statistics
Calls for Service
In 2023, QCOMM processed roughly 125,000 calls for service between all of its agencies. These calls are then dispatched out to first responders based off of type and jurisdiction.
Phone Calls
In 2023, QCOMM processed roughly 173,000 phone calls through its system. These calls include 911, outbound administrative, and inbound non-emergency phone calls.
What’s Happening At QCOMM911?
Pictured right, prior 1st shift supervisor and current Director, Scott Ryckeghem, gives a tour to Deputies visiting from Wisconsin.
Elementary students from Thomas Jefferson in Milan toured the Milan Police Department and QCOMM911.
Elementary students from Thomas Jefferson in Milan toured the Milan Police Department and QCOMM911.
QCOMM911 dispatchers showing support for local businesses affected during the pandemic stay at home orders. Along with all first responders, our dispatchers continued to serve the public daily.
There are 9 identical consoles at QCOMM911. Each has two 49" curved monitors (center) that hold our Central Square Technologies Computer Aided Dispatch (CAD) software. The CAD is used to monitor the movements of our first responders and calls for service. Our Solacom phone system (left) has 2 monitors that house the phone and mapping software. On the right is our Harris Symphony console P25 radio,